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If you still have questions regarding integration, please email us at devsupport@paymentwall.com

Cancellation API

API URL

https://api.paymentwall.com/developers/api/ticket

Request

Request method: POST

Request parameters:

 

ParameterRequiredPossible valuesDescription
key yes hexadecimal, 32 characters long Project key, can be found in General Settings of the Project inside of your Merchant Account
ref yes*  alphanumeric Transaction reference ID - ‘ref’ field from the pingback
uid yes*  alphanumeric, up to 64 characters long User id
type yes 1, 2 or 3 

Ticket type. Possible values:

  1. Refund
  2. Recurring billing cancellation
  3. Other
message yes  String Message or description of ticket from user / support team
sign yes  hexadecimal, 32 characters long, lowercase Request signature. Refer to signature calculation section below. Important: required format is lowercase
test_mode no  1 or 0 Possible values: 1, 0. 1 means that the API is used in test mode, in this case no real uid or ref is required.

* Either ref or uid is required

Response

Response data format: JSON

Response parameters:

ParameterDescription
result

Result of request. Possible values:

1 - success
0 - error

errors Array of error messages in case of error

Possible errors:

ErrorAction
You have no access to the developers API Please make sure that
  • the request is submitted by POST
  • correct project key is used
  • the signature is calculated properly
Either ref or uid is required Make sure that you provide either uid or ref parameter or both

Signature calculation and posting a ticket

Please note that project key and secret from example need to be replaced with your own.

<?php
function generateCancellationSignature($params, $secret) {
    // work with sorted data
    ksort($params);
    
    // generate the base string
    $baseString = '';
    foreach($params as $key => $value) {
        $baseString .= $key . '=' . $value;
    }
    $baseString .= $secret;
    
    return strtolower(md5($baseString));
}

$secret = 'ac8af8eeb4d5d33d1986bcb52719027b';

$params = array(
    'key' => 'f04150f73d04e47029548e526b2b12ec',
    'ref' => 'b1563',
    'uid' => '218069',
    'type' => '1',
    'message' => 'Please cancel asap', 
'test_mode' => '0' // pass 1 to perform tests without an actual transaction
); $params['sign'] = generateCancellationSignature($params, $secret); $post = curl_init();

curl_setopt($post, CURLOPT_URL, 'https://api.paymentwall.com/developers/api/ticket');
curl_setopt($post, CURLOPT_SSL_VERIFYPEER, FALSE);
curl_setopt($post, CURLOPT_POST, 1);
curl_setopt($post, CURLOPT_POSTFIELDS, $params);
curl_setopt($post, CURLOPT_RETURNTRANSFER, 1);
curl_setopt($post, CURLOPT_FOLLOWLOCATION, 1);

$result = curl_exec($post);

Given example will generate the following signature: 9dc4316d3a3d6951d94d1edf6ce735f5
It will also post the ticket.

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