Account Manager

As an Account Manager, you will have to use your analytical and communication skills by providing personalized professional advice on different payment options to our top clients from different industries including online gaming, e-learning, dating and SaaS sites. You will become an expert in payment options from all over the world and will use this expertise with clients to help them increase revenue and improve their monetization strategy. Paymentwall is looking for ambitious, proactive and goal-oriented candidates who have strong sales skills and are also customer oriented. Candidates must that have a commercial and entrepreneurial mindset with an analytical background, and must have interest in the Tech and Payments industry.

Responsibilities:

• Work closely with merchants to ensure their account is optimized with the best payment options and price points setup;
• Communicate directly with merchants to help them best utilize different Paymentwall tools, and answer inquiries and support customer requests;
• Collaborate with internal teams including Marketing, Sales, Integration and others to ensure the merchant has all the necessary information;
• Build strong personal relationships with current merchants to help them reach their monetary goals.

Requirements:

• Fluent spoken and written English, more than CET6;
• Recognize foreign investment in start-up corporate culture;
• Careful and meticulous, strong sense of responsibility, active work and teamwork;
• Good communication, learning ability, strong service awareness;
• Proficiency in office and other office software;
• Relevant work experience and experience in internet payment industry are preferred.

Who should apply?

• Ability to have serious conversations around technical subjects;
• Detail oriented, positive attitude, and has the ability to prioritize tasks to fit deadlines;
• Sales and results driven;
• Proactive and hands-on mentality;
• Ability to work with cross-functional and had an experience working in a diverse team;
• Confident, fun, friendly and most importantly business savvy in understanding different business models and business needs.

Why join Paymentwall?

If you are eager to take your career to the next level in the payment industry, this is the opportunity for you. We offer:

• Competitive compensation depending on experience and skills;
• Financial stability;
• Insurance;
• Individual career path;
• Paid vacation;
• Convenient office location in the city center;
• High energy, international and innovative team;
• Annual assessments;
• Optional business trips;
• Corporate and social events.

This role is the ideal opportunity for someone looking for new challenges that would allow them to make a noticeable, positive impact in the company while learning and adapting to our fast-paced scale-up environment.

As part of our growing team in Shenzhen, you will have a lot of opportunities to develop your career further with us. With future expansion plans, now is a great time to join us on our journey to change the way we pay. 

Notes: Only shortlisted candidates will be contacted.